Help & Support
Need help? Find answers to common questions or contact ShubhSetu Support.
Frequently Asked Questions
How do I submit a service request on ShubhSetu?
You can submit your service requirement through the Service Request page on ShubhSetu. Provide the required details and our system will process your request accordingly.
How can I register as a vendor on ShubhSetu?
You can register through the Register as Vendor page by providing the required business and service details. Your registration will be reviewed by ShubhSetu before approval.
I did not receive the OTP. What should I do?
Please make sure you have entered the correct 10-digit mobile number. If you do not receive the OTP, wait for the resend option and request a new OTP. If the issue continues, please submit a support request below and our team will assist you.
How can I check the status of my vendor registration?
ShubhSetu communicates important registration updates through the contact details provided during registration. If you need further assistance, submit a support request below.
What should I do if I face a payment or technical issue?
Please submit a support request below with the relevant details. If applicable, include your Vendor ID or Request ID to help us review the issue.
Is the vendor registration fee refundable and does registration guarantee bookings?
The vendor registration fee is charged for registration processing, review and verification. Payment does not guarantee approval, leads or bookings. If the required information or documents are incomplete or the registration does not meet ShubhSetu's verification requirements, the registration may be rejected. The registration fee is non-refundable as applicable under ShubhSetu's Cancellation & Refund Policy. Please review the Refund Policy before making payment.
How can I contact ShubhSetu Support if my issue is not resolved?
If the FAQs do not resolve your issue, use the Submit Support Request option below. After submission, you will receive a Ticket ID for future reference.
Still need help?
If you couldn't find the answer above, submit a support request and our team will assist you.
Grievance Redressal
Grievance Officer
Kavita Joshi
Designation: Grievance Officer
For any grievance related to ShubhSetu platform services, payments, or support requests, please contact us:
Email: info@shubhsetu.in
Support: +91 9023404486
Consumer grievances will be acknowledged within 48 hours and redressed within one month from the date of receipt of the complaint, in accordance with applicable law.